Animal Hospital, Norway, Maine - Norway Veterinary Hospital

Feedback / Client Survey

At the Norway Veterinary Hospital we care about our patients and their people. We are always looking for ways to improve and make visits to our office as pleasant as possible. Please take a moment to fill out our survey and let us know how we are doing! Thank you for your time and suggestions (Check all that apply).




Your Name
Your Email
Parking Lot / Exterior	Sufficient parking Insufficient parking Clean Littered or unpleasant
Receptionists	Greeted you promptly Were welcoming and smiling Were helpful and hospitable Were unfriendly or aloof
Interior	Comfortable Neat and clean Odor free Disorderly or unkempt
Technician / Assistant	Friendly and obliging Gentle with your pet Knowledgeable and competent Unhelpful or hurried
Over the Phone	You were able to accomplish what you called for The conversation was rushed or uncooperative Your call was answered promptly You had trouble getting through to us You were placed on hold for too long The conversation was courtious
Veterinarian	Left me confused Was hurried and indifferent Professional apperance and behavior Introduced himself/herself Listened well and seemed sincere Informative and helpful
Was your waiting time acceptable?	Yes No
Overall was your visit satisfactory?	Yes No
If you were unsatisfied with any part of your visit, please comment.
Suggestions for improvement?
Will you recommend us to others?	Yes No
If yes, why? If no, why not?
Would you like to be contacted to discuss your comments?	Yes No
If yes, please leave your name and phone number.