How do I contact your office?Call (207) 693-3135
Do you have a fax machine?Yes (207) 693-3675
What is your address?Our mailing address: P.O. Box 1497 Naples, ME 04055
Where are you located?3 Lambs Mills Road Naples, ME 040558
(Across from the Post Office & Town Hall)
What are your hours?Monday – Friday: 9:00 AM – 6:00 PM CLOSED MAJOR HOLIDAYS
Can I bring my pet in without an appointment?We strongly suggest that you make an appointment for your pet. We try to accommodate walk-ins as best we can. Emergencies will be seen immediately; otherwise all pre-scheduled appointments will take precedence. Elective surgeries must be scheduled in advance.
What should I do in an emergency?Should an emergency occur, please call ahead with the nature of the emergency so that we can be prepared for your arrival. After-hours our answering machine provides the number for the Animal Emergency Clinic of Mid-Maine (207) 777-1110 which is located at 47 Strawberry Ave. Lewiston, ME 04240.
Do you bill?Elective procedures are provided on a cash basis. We accept VISA, MasterCard, Discover and Checks. We also accept CareCredit, a GE Money Company offering veterinary financial payment plans. We also strongly recommend pet insurance.
Can I request a veterinarian?Absolutely, we encourage you and your pet to form bonds with our staff!
Do I need a referral from my regular veterinarian for special services?For orthopedic surgeries and other cases where a previous veterinarian has been consulted, all pertinent records, radiographs, and laboratory results should be forwarded to our office before the appointment. For orthopedic cases we have a special referral form that should also be filled out and sent to us ahead of time by your veterinarian.
I am on vacation and forgot my pet's medication, can I pick it up at your office?
We will be happy to fill your pet's prescription once the prescribing veterinarian contacts us with their approval.